Contact Us
Need help with an order or choosing an ink? Check out our FAQ and if the answer your looking for isn't there, feel free to contact us via the form below.
Frequently asked questions
Where are your products manufactured?
All of our products are made in the UK.
How do you pronounce Diamine?
Dye-a-mine!
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Make sure to check your mailbox for tracking details!
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before completing your purchase.
What is the return policy?
Changed your mind? As long as the products are in their original condition, you can let us know within 14 days of receiving your order and we'll help you arrange the return.
Innovative Ideas
Trailblazers in the fountain pen ink industry
Family-Run Business
3 generations of ink lovers
Teamwork makes the dream work
Employing people not machines